Collecting Debts From Your Customers

It's a cliché that without cash flow a business will die. Collecting cash from customer is something that every business person needs to be an expert on. This article sets out some practical things you can do to improve your collection process.

Key Points

• Check out customers before you start to deal with them


• Understand why customers do not pay


• Build relationships internally and externally to improve your chances of getting paid


• Don't be afraid to get tough if a customer isn't paying