Sunday 2 October 2011

How to recover from a blunder

You've screwed up in a big way. This is how to get over it:-

  • Admit the mistake. Fessing up expedites the recovery process. While it's tempting to shirk responsibility or slink away, it only makes matters worse.
  • Try to laugh at yourself. If it's appropriate, go ahead. Joking around gives others permission to do the same. After all, nobody wants leaders who take themselves
    too seriously.
  • Reframe the discussion. People will want to talk about the mistake forever. Give the blunder its due, but refocus the conversation on what matters most: moving forward.
Credit to Harvard Business Review

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